Digital Training and Support
Training and Support Options
Our team offers a variety of ways to get help with your digital content projects. Whether you want to attend a webinar to learn more about a digital tool or schedule a one-on-one troubleshooting session, we're here to help. We're familiar with many of the digital tools used across GW and are ready to share best practices. If you need help with something that isn't mentioned on this page, send us a note at onlinestrategy
gwu [dot] edu (onlinestrategy[at]gwu[dot]edu) and we'll point you in the right direction.
We provide training and support for:
- GW Drupal websites
- GW Blogs websites
- Siteimprove website quality assurance
- Website strategy
- Go.gwu.edu short links
- Google Analytics
- Emma mass email
- Email marketing
- Digital Accessibility
- myGW
- Adding Events to the GW Events Calendar
- Social media
Schedule Office Hours
We're available to provide one-on-one support virtually or on the Foggy Bottom Campus through our daily office hours.
Virtual Office Hours
Monday
9:30 am | 11:00 am | 11:30 am | 3:00 pm | 3:30 pm
Tuesday
10:00 am | 10:30 am | 1:00 pm | 1:30 pm
Wednesday
11:00 am | 11:30 am | 12:00 pm | 12:30 pm
Thursday
11:00 am | 11:30 am | 3:00 pm | 3:30 pm
Friday
10:00 am | 10:30 am | 11:00 am | 11:30 am
In-Person Office Hours
In-person office hours on the Foggy Bottom campus can be scheduled on a per-request basis, at least 5 days in advance. Please contact onlinestrategygwu [dot] edu (onlinestrategy[at]gwu[dot]edu) with the topic you would like to meet about and some times that you would be available to meet on campus.
Upcoming Training Opportunities
Our team offers regular trainings for many of the same topics we support. If you or your team have a training need that isn't listed here, you can request a custom training.
Digital Download Newsletter
We send out the Digital Download newsletter at the beginning of each month. It contains lots of helpful info related to digital content creation and management. Sign up and stay informed about announcements, useful tips, news about upcoming training events, and much more.
Sign-Up to Receive the Digital Download